Accessibility Statement

1. Our Commitment to Accessibility

At Little House of Woo, we are committed to ensuring our website www.littlehouseofwoo.com.au is accessible to all users, including those with disabilities, in compliance with the Disability Discrimination Act 1992 (Cth) and the Web Content Accessibility Guidelines (WCAG) 2.1. We strive to provide an inclusive online experience, enabling everyone to access our products, services, and information.

2. Accessibility Standards

We aim to meet or exceed WCAG 2.1 Level AA standards, which include:

• Providing text alternatives for non-text content (e.g., images).

• Ensuring content is navigable via keyboard and assistive technologies like screen readers.

• Using clear, readable fonts and sufficient colour contrast.

• Offering adjustable text sizes and responsive design for various devices.

• Providing captions or transcripts for multimedia content, where applicable.

We are continually working to improve accessibility and ensure compliance with Australian laws and international best practices.

3. Current Accessibility Features

Our website includes the following accessibility features:

• Alt text for images to support screen reader users.

• Keyboard-navigable menus and controls.

• High-contrast design and adjustable text sizing for readability.

• Consistent and predictable navigation to assist users with cognitive disabilities.

• Responsive design to ensure usability on desktops, tablets, and mobile devices.

4. Ongoing Efforts

We regularly review and test our website to identify and address accessibility barriers. This includes:

• Conducting audits using automated tools and manual testing with assistive technologies.

• Seeking feedback from users to improve accessibility.

• Training our team on accessibility best practices to maintain compliance.

5. Limitations and Known Issues

While we strive for full accessibility, some areas of our website may not yet fully meet WCAG 2.1 Level AA standards. Known limitations include:

• Some older PDF documents may not be fully accessible to screen readers

• Certain third-party widgets may have limited keyboard support

• We are not currently aware of other specific accessibility issues but encourage feedback to identify areas for improvement

6. Feedback and Assistance

We value your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

• Email: sales@littlehouseofwoo.com.au

• Phone: +61 427 036 053

If you require assistance accessing our website or completing a purchase, please reach out, and we will provide reasonable accommodations, such as alternative formats or support via phone or email.

7. Complaints

If you believe our website does not meet accessibility requirements under the Disability Discrimination Act 1992 (Cth), please contact us to resolve the issue. If we cannot address your concern, you may lodge a complaint with the Australian Human Rights Commission at www.humanrights.gov.au.

8. Third-Party Content

Our website may include links to third-party websites or content (e.g., payment processors or social media platforms). We are not responsible for the accessibility of these external sites but encourage you to report any issues to us, and we will work with third parties where possible to improve accessibility.

9. Updates to This Statement

We may update this Accessibility Statement to reflect improvements to our website or changes in legal requirements. The updated statement will be posted on our website with the revised date.

Last Updated: August 18, 2025